Barcrawls.com

PRIVACY POLICY

Barcrawls.com is an event and lifestyle ticketing platform owned by Skynet Media LLC (the “Company”). It offers advanced purchase ticketing for events in the United States produced by the Company, its subsidiaries, and affiliates.

The company is committed to protecting the privacy of its customers. Accordingly, this Privacy Policy describes how we use the information we collect about you (or that you provide us with), how you can indicate if you prefer to limit the use of that information, and the processes we have in place to ensure the safety of your privacy.

This Privacy Policy is a legal document that discloses all the ways in which the Company (“We”, “Us”) and the Site's owners gather, use, disclose, and manage a User's data.

This privacy policy governs the manner in which the website collects, uses, maintains, and discloses information collected from users (each, a 'User') of the website ('Site'). This policy applies to the Site and all products and services offered by the company and affiliates.

For this policy, “Organizer” or “Promoter” refers to event organizers using our Services to create and promote events. The term “Customer” shall refer to an individual who attends or consumes information about an event. Promoters, Customers, and other third parties who use our services are referred to in this policy as “Users,” “you,” or “your.”

FAQs

  • Does customer data need to be deleted after a certain time?
    • Our research leads us to understand that there is no time limit on ticket purchases, as customers may make a purchase again with the Company in the future.
  • Do transaction-based emails such as confirmation, follow-up, and reminder emails need marketing permission?
    • No. These types of emails are part of the customer's "purchase and booking contract," so the Company is able to continue to send them to all customers without specific marketing opt-in permission.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, an email address. Users may, however, visit our Site anonymously. We will collect only personal identification information from Users if they voluntarily submit it to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized, among other similar information.

Web Browser Cookies

Our Site may use 'cookies' to enhance User experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Legal Bases for Collecting Data

We collect personal data for, or based on, one or more of the following legal bases:

  • Performance of a Contract. We process personal data to enter into, or perform under, the agreement between us, such as when you buy a ticket and/or book or pay for services; You may view, modify and remove information throughout the checkout process. If you are registering as a member you may view, modify or remove personal data at any time by logging into your account and accessing features that will allow you to edit your profile and account information;
  • Legitimate Interests. We process personal data for our legitimate interests, including contact information, order history, and Services usage data to market our services to you and to improve our offerings and our Services; to the extent necessary and proportionate for the purposes of ensuring network and information security; and for administrative, fraud detection, and legal compliance purposes;
  • Compliance with Legal Obligations and Protection of Individuals. We process personal data to comply with the law and our legal obligations, as well as to protect you and other individuals from certain harms; and
  • Your Consent. We may process personal data because you have given us your consent to do so.

Operational Uses

We process your personal data as part of our operations, which include:

  • Providing you with information tailored to your requests, responding to inquiries, bookings, and delivering services and products;
  • Operating, maintaining, and improving the quality of the Services and such content, products, and/or services as we may make available through the Services;
  • Communicating with you by email, mail, or telephone about products, services, booking status, promotions, and other topics;
  • Compliance with applicable laws, regulations, rules, and requests of relevant law enforcement and/or other governmental agencies;
  • Endeavoring to protect our and our partners' rights, property, or safety, and the rights, property, and safety of our users and other third parties; and
  • For other purposes, as permitted or required by law.

Information Collected by Cookies and Other Tracking Technologies

We and our service providers use various technologies, including cookies, to collect information about you when you interact with our Services, including your browsing behavior and user experience.

Cookies are small data files stored on your hard drive or in device memory that help us improve the services and your experience, see which areas and features of the services are popular, and count visits. We may also collect information using web beacons (also known as "tracking pixels"). We may also collect information about your browsing behavior through real-time user session recordings.

Information We Collect From Other Sources

We may also receive information about you from other sources, such as publicly available information, and link or combine that with information we collect about you. Analytical services others provide: we may allow others to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, and links clicked. This information may be used by Imgix and others to, among other things, analyze and track data and deliver content targeted to your interests on the Services and other websites to understand your online activity better.

Cookies

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you log on to our site.

The Company Does Not Store Debit or Credit Card Information

Please note that the Company will not store credit or debit card information from payments made through our services other than where necessary to complete our obligations to you. For users who submit recurring charges, wallet storage, and credit card information, the company uses a fully compliant PCI-protected third-party gateway service to create encrypted tokens available solely for online e-commerce transactions

Communications Opt-Out

You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) by following the opt-out link or other unsubscribe instructions provided in any email message received, by contacting us as provided at the end of this Privacy Notice, or by informing our customer service representatives of your desire to opt-out. If you wish to opt-out by sending us an email to the address provided below, please include “Opt-Out” in the email's subject line and include your name and the email address you used to sign up for communications in the body of the email. Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).

Information about Promoters

If you are a Promoter, we may collect additional information about you in addition to what is set out above.

For example, if you use our payment processing services, we will collect financial information (such as your bank account details and address) as necessary to facilitate payments received for your events. In addition, we may collect any information required for tax purposes.

Information We Receive From Other Sources

In addition to the information set out above, we may also collect or receive Personal Data from third-party sources, such as other websites, your bank, our payment processing partners, and our credit reference agencies.

Collection of Personal Data from Children. Children under 18 are not permitted to use the Services, and we do not knowingly collect information from them. By using the Services, you represent that you are 18 or older.

Information From Promoters

If you are a Promoter and you use our services and platform, you may import the Personal Data you have collected from your customers into our system. We have no direct relationship with these individuals or any person other than you, and for that reason, as is set out in the terms and conditions of our website, you are responsible for making sure you have the appropriate permission for us to collect and process information about those individuals.

Where we are acting as a collector on behalf of you as a Promoter, and you add a database of contact information or sync your social media account/page to our system, we have and may access the data on this database and the data on users who “like” or “follow” your social media account/page. These “likes” or “follows” will be used to suggest to those Users who have an account that they may wish to follow your Company page.

If a User chooses to use the social share link in an email campaign or push notification they receive, this will allow the User to share your email content (as a Promoter) with individuals whose data is not within your database or who do not currently “like” or “follow” your social media account/page or web page. If the recipient of this content consequently purchases a ticket to your event or chooses to “like” or “follow” your social media account, they will be added to your database and will consequently be contacted.

By choosing to provide us with any information, you are giving the Company permission to use and store it in accordance with this privacy policy.

Use of Information

Generally speaking, we use the collected information to communicate with you, fulfill your requests, customize the content, improve our products and services, protect our and your rights, and comply with laws and regulations. We may use information about you for various purposes, including the following:

  • Provide, maintain, and improve the Services;
  • Verifying your identity;
  • Send you technical notices, updates, security alerts and support and administrative message;
  • Respond to your comments, questions and requests;
  • Communicate with you about services, offers, promotions, rewards, and events offered by Imgix and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with the Services;
  • Link or combine with information we get from others to help understand your needs and provide you with better service;
  • Carry out any other purpose for which the information was collected.

We may use your personal information to send you promotional information and updates regarding the Company and its products and services. You may choose not to receive such information and opt out of future communications. All such communications sent to you will also contain instructions for opting out.

The information we collect from you may be used in aggregate form to optimize and improve services. While such information may be based on information about you, it will not identify you personally. We may use such information for the following purposes: website management, administration and security, promotional activities, and research and analysis.

Marketing Uses

We process your personal data to send messages about us, our partners, and the products and services we and our partners offer, which may occasionally include contests, promotions, rewards, events, and special offers for products and services. These communications are tailored based on your communications preferences when providing us with your information. We process personal data collected through social media platforms and web tracking technologies to understand our audience preferences and usage patterns better and send marketing communications to our audience

Sharing of Personal Data

Some of the above processing involves sharing collected personal data with third parties, including service providers, affiliates, and other partners.

  • We share personal data with third parties when you ask us to do so;
  • We share personal data among our affiliated entities;
  • We share personal data with our service providers, including properties where you book stays, payment processors, software and Web developers, commercial email service providers, security consultants, and other vendors we engage so that they may provide services to us or on our behalf;
  • We share personal data we collect in aggregated, demographic form (such as, for example, the percentage of male and female visitors to the Services) with certain partners, prospective partners, advertisers, sponsors, and service providers to provide us, our affiliates, and our partners with information about the use of the Services and levels of engagement with the Services, to allow us to enter into new business relationships; and
  • We share personal data with third parties when we believe it is required by, or necessary to comply with applicable law.

Security

The Company takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We employ reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal data. Those safeguards include: (i) the pseudonymization and encryption of personal data where we deem appropriate; (ii) taking steps to ensure personal data is backed up and remains available in the event of a security incident; and (iii) periodic testing, assessment, and evaluation of the effectiveness of our safeguards. However, no method of safeguarding information is completely secure. While we use measures designed to protect personal data, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that the information you transmit utilizing the Services is or will be secure.

Subscriber accounts shall be secured by member-created passwords, in which case reasonable precautions are taken to keep your account information private. You are responsible for keeping your passwords confidential. We ask you not to share your password with anyone.

The Company uses reasonable measures to protect your information stored within our databases. We restrict access to such information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Any payment transactions will be encrypted using SSL technology. Despite these efforts, please note that we cannot ensure or guarantee the security of your information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of your information at any time.

Third-Party Websites and Services

As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business (including, but not limited to, food & beverage providers and spa service providers). When you access these third-party services, you leave our Services, and we are not responsible for and do not control the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Notice does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal data.

Business Transfer

In the future, we may sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal data we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.

International Data Transfers

Your personal data will be stored and processed in the United States. If you are using the Services from outside the United States, by your use of the Services, you acknowledge that we will transfer your data to and store your personal data in the United States, which may have different data protection rules than in your country, and personal data may become accessible as permitted by law in the United States, including to law enforcement and/or national security authorities in the United States.

MODIFICATIONS AND UPDATES TO THIS PRIVACY NOTICE

This Privacy Notice replaces all previous disclosures we may have provided you about our information practices concerning the Services. We reserve the right, at any time, to modify, alter, and/or update this Privacy Notice, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Notice. We will use reasonable efforts to notify you if material changes are made to this Privacy Notice, such as by posting a notice on the Services or emailing you. Your continued use of the Services following our posting of any revised Privacy Notice will constitute your acknowledgment of the amended Privacy Notice.

Modifications

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy, and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and how you can help protect your privacy.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions, please contact us at: hello@cravetickets.com